Observer Mode

Access Observer Mode

When you log in to KidKare in Observer Mode, you can view provider accounts, print reports, and more.

  1. Log in to app.kidkare.com with the same ID and password you use to access Minute Menu HX. A list of your providers displays.
  2. Click  to set filters and customize the page display. You can change the following settings:
    • Filter By: Filter the listed providers by status: Pending, Active, Hold, or Withdrawn.
    • Monitors: View providers assigned to all monitors, or just to you.
    • Columns: Select the columns to include in the provider list.
  3. Use the blank boxes at the top of each column to search for a specific provider. For example, click the Provider box and begin typing a provider's name. The list filters automatically.
  4. Click the Provider, Monitor, Last Login Date, Claim Date, or Next Review Date column to sort information in ascending or descending order.
  5. Click  next to a provider's name to download the Sponsor Review worksheet. A PDF downloads.
  6. Click a provider's name to view that provider's KidKare account. The account opens. A banner listing the provider's name displays at the top of the page. When in Observer Mode, you can only review the provider's account—you cannot make changes.
  7. When finished, click Exit Observer Mode to return to your sponsor account.

Observer Mode for Home Visits

You can view meals, attendance, and reports in Observer Mode. It can be helpful to review this information before or during a home visit.

  1. Log in to app.kidkare.com with the same ID and password you use to access Minute Menu HX. A list of your providers displays.
  2. Click a provider's name to view that provider's account in Observer Mode. The account opens.
  3. To see which meals have been recorded:
    1. From the menu to the left, click Calendar. The Calendar page opens.
    2. Click the Meals tab. Any day with a meal abbreviation has menus, meal counts, and attendance.
      • B: Breakfast
      • A: AM Snack
      • L: Lunch
      • P: PM Snack
      • D: Dinner
      • E: Evening Snack
    3. Click the meal abbreviation to view meal details.
  4. To print the 5 Day Attendance report:
    1. From the menu to the left, click Reports. The Reports page opens.
    2. Click the Select a Category drop-down menu and select Meals and Attendance.
    3. Click the Select a Report drop-down menu and select 5 Day Attendance.
    4. Click the Select Day box and select a date to view. The day you select and four previous days with meal counts are included on the report.
    5. Click Run. Each child claimed and the meals for which they were claimed display. Totals display on the last row.
    6. Click Print to print the report.
  5. To view served and whole grain-rich foods:
    1. From the menu to the left, click Reports. The Reports page opens.
    2. Click the Select a Category drop-down menu and select Meals and Attendance.
    3. Click the Select a Report drop-down menu and select Foods Served.
    4. Click the Select a Month box and select the month to view.
    5. Click Run. The food served for the month displays. Any food marked with (WG) is a whole grain-rich food.
    6. Click Print to print the report.
  6. When finished, click Exit Observer Mode.

Note: Click here to watch a recorded webinar that walks you through using Observer Mode.