Understand the Billing Structure

We generate invoices for providers who were in Active status at any time during the billing period (excluding one test provider). Providers are considered active if they are at Active status and one of the following is true:

  • The provider recorded meals or attendance during the billing period.
  • You entered a manual claim for the provider during the billing period.

What is the Billing Period?

The billing period is the month prior to your invoice date. For example, an invoice dated April 1 would be for March 1-31.

Refer to your contract for specific line-item pricing and any applicable discounts. Your invoice will list the following items:

  • Billed Items
  • Description of Billed Items
  • Quantity of Billed Items
  • Applied Discounts
  • Total Billed Amount