Return Providers to Active Status

If a provider you have set to Pending resumes operations or is ready to claim with you again, you must set them back to Active Status.

To do so:

  1. Click the Providers menu and select List Providers. The List Providers window opens.
  2. Click the Filter Providers By drop-down menu and select Pending.
  3. Click Refresh List. Pending providers display.
  4. Click View next to the provider to update. The Provider Information window opens.
  5. Click Activate at the bottom of the window. The Activate Provider dialog box opens.
  6. Click Continue. The provider's status is set to Active.