Observe Providers with Observer Mode

When you log in to KidKare in Observer Mode, you can view provider accounts, print reports, and more.

  1. Log in to app.kidkare.com with the same ID and password you use to access Minute Menu HX. A list of your providers displays.
  2. Click Filters in the top-right corner to set filters and customize the page display. You can change the following settings:
    • Filter By: Filter the listed providers by status: Pending, Active, Hold, or Withdrawn.
    • Monitors: View providers assigned to all monitors, or just to you.
    • Columns: Select the columns to include in the provider list.
  3. Use the blank boxes at the top of each column to search for a specific provider. For example, click the Provider box and begin typing a provider's name. The list filters automatically.
  4. Click the Provider, Monitor, Last Login Date, Claim Date, or Next Review Date column to sort information in ascending or descending order.
  5. Click  next to a provider's name to download the Sponsor Review worksheet. A PDF downloads.
  6. Click a provider's name to view that provider's KidKare account. The account opens. A banner listing the provider's name displays at the top of the page. When in Observer Mode, you can only review the provider's account—you cannot make changes.
  7. When finished, click Exit Observer Mode to return to your sponsor account.