You may need to delete an adjustment you created in Adjust Provider Claims. The same rules as regular claims apply: If you have not submitted/paid the claim, you can delete the adjustment. If you have submitted/paid on the adjustment, follow the instructions in Delete Submitted/Paid Claims to remove the adjustment.
To delete an adjustment:
- Click the Claims menu and select Adjust Provider Claims. The Adjust Claims window opens.
- Click the Select Provider drop-down menu and select the affected provider. Claim adjustments that have not been submitted/paid display.
- In the Other Changes to This Record section, click Delete next to the adjustment to remove.
- Click Yes at the Are You Sure prompt.