Delete Claim Adjustments

You may need to delete an adjustment you created in Adjust Provider Claims. The same rules as regular claims apply: If you have not submitted/paid the claim, you can delete the adjustment. If you have submitted/paid on the adjustment, follow the instructions in Delete Submitted/Paid Claims to remove the adjustment.

To delete an adjustment:

  1. Click the Claims menu and select Adjust Provider Claims. The Adjust Claims window opens.
  2. Click the Select Provider drop-down menu and select the affected provider. Claim adjustments that have not been submitted/paid display.
  3. In the Other Changes to This Record section, click Delete next to the adjustment to remove.
  4. Click Yes at the Are You Sure prompt.