Message Providers in KidKare

KidKare's messaging feature allows you to send messages directly to your providers in KidKare. Your providers can then review and respond to these messages, allowing both of you to keep a record of communications online.

Note: The Manage Provider Messages permission must be set to Full Access before you can message providers.

  1. Log in to Use the same credentials you use to log into Minute Menu HX.
  2. Click . The Messages page opens to the Received tab by default.
  3. Click Send Message. The Message Editor opens.
  4. Set filters for the providers to include in the message, if needed:
    1. Click the Provider Statuses drop-down menu and select provider statuses to include. This defaults to Active.
    2. Click the Monitor drop-down menu and select the Monitors assigned to the providers you wish to message. You can also select All Monitors. This option defaults to All Monitors.
    3. Click the Claim Source drop-down menu and select the provider claim source. You can select Manual Entry - Sponsor, Online, and/or Scannable Forms - Sponsor.
    4. Click  next to Claims Submitted to filter by whether a claim was submitted. Then, select Did or Did Not and select a claim month.
  5. Click the Send To drop-down menu and select the provider(s) to message. You can use the Search box in this menu to search for specific providers. To message all providers, select All Providers
  6. Click the Subject box and enter a subject for this message.
  7. Click the Message box and enter the contents of your message.
  8. To add an attachment to your message:
    1. Click Add Attachment and select File.
    2. Browse to the location on your computer where the attachment is stored.
  9. Click the Signature box and enter your email signature.
  10. When finished, click Send.