Review & Manage Claims

When you create a claim in Minute Menu HX, a single claim record is created in the database. When you then mark that claim as submitted, the claim record is locked, and you can no longer make changes to it. However, you may still need to change the ...

Once you have created claims in Minute Menu HX via the Process Claims function or by manually entering claims, they are added to the List Claims window. Access this window to review, manage, and update claims as needed. You can also re-process claim...

When Minute Menu HX processes a claim, the system applies up to approximately 160 rules to every child, day, meal, and menu that is part of the claim. Therefore, any quality assurance process must ensure that Minute Menu HX is accurately processing ...

When you receive Over Capacity error messages on the Office Error report, use the Analyze Claim Capacity function to generate a report that provides specific guidance as to why a particular was over capacity. Click the Claims menu and select An...

Federal regulations no longer require that you check every claim to determine whether providers are block claiming. However, Minute Menu HX can check for block claims as an extra integrity check. It automatically identifies block claimers for all pr...

You can place both providers and claims on hold independently of each other. For more information about provider holds, see Provider Hold . If you place a claim on hold, that claim cannot be paid and is excluded from all sate claim reports/automa...

When you place a claim on hold, you can set a reason for the hold for your reference (if you have configured Minute Menu HX to use hold reasons). Adding Claim Hold Reasons Click the Claims menu and select Edit Hold Reasons . The Hold Reasons...

If you process claims and find that the claim counts determined when this claim was created are inaccurate, you may need to adjust them. Do not re-process claims changed with the Adjust claims feature. If you re-process, the manual change is overw...

You may need to delete an adjustment you created in Adjust Provider Claims. The same rules as regular claims apply: If you have not submitted/paid the claim, you can delete the adjustment. If you have submitted/paid on the adjustment, follow the ins...

You can only delete claims that have not been submitted to the state. If a claim has been submitted to the state, you must zero the claim out rather than deleting it. If this is the case, see Delete Submitted/Paid Claims for more information.&...

You can only delete claims that have not been submitted to the state. If a claim has been submitted to the state, you must zero the claim out rather than deleting it. If you are dealing with a claim that has not yet been submitted, see Delete Un...