Updates and Fixes

Articles

Scheduled Maintenance Windows
Going forward, we will have set maintenance windows at  2:00AM - 6:00AM CT on Saturdays , Sundays , and Mondays . KidKare, HX and/or CX may become unavailable during these hours, so we recommend that you plan your business processes so you ...
Subscribe to System Status Updates
Subscribe to system status updates at https://status.kidkare.com/index.html#   to receive notifications about any changes to Minute Menu HX's system status. You can subscribe to email notifications, SMS notifications, or both. When you su...
Software Upgrade Instructions
Before Upgrading Before you upgrade, we recommend that you back up your database locally. You must also be logged into Windows as a user with administrator rights. If you are not, the upgrade may download, but will not fully apply. Backup Your Da...
November 2019
November 20, 2019 UPDATED: We updated the Texas Monitoring Form (H-1607) to match the most recently published version for the form. UPDATED: We have updated the census data in HX using the most current data. UPDATED: We have updated the I...
October 2019
October 27, 2019 UPDATED:   Added the Billing Details report to KidKare. This report lists monthly invoice details by site. For more information, see Billing Details report. UPDATED:  Added the ability to change provider status in ...
June 2019
June 20, 2019 UPDATED: The HX timeout for claims processing is now 10 minutes instead of 5 minutes. FIXED:   The Meal Totals report is missing meals and tiers in the column headers. FIXED: The hx2go Report button in the Provider Reviews ...
April 2019
April 23, 2019 UPDATED: Added the Map Location sort option to the Provider Not Reviewed report and the Home Visit Status report. FIXED: HX crashes when users click Export CIPS Child File in the Submit Claim to State window. ...
March 2019
March 26, 2019 UPDATED: Added an Attendance check box to the Daily Meals Worksheet. UPDATED: Updated the LA child enrollment form. UPDATED: New York sponsors can now export the New York CIPS file to upload directly to the State of New Yor...
January 2019
January 27, 2019 FIXED:  Review information is not saving for manually entered reviews.  FIXED:  The Process Claims window does not show the list of provider claims to process after the screen is refreshed.  Jan...